The Best Way to Improve Customer Satisfaction

30 May, 2016 by James Price, BBM

Comments by James Price
JPAbusiness Pty Ltd

I’m currently overseas enjoying some rest and relaxation.

As well as relaxing, this trip is also a time to smell the roses and get some perspective on what’s happening in the world of business, industry, technology, people and culture.

Following are a few ...

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Should I buy a business to 'get a job'?

16 May, 2016 by James Price, BBM

Comments by James Price
JPAbusiness Pty Ltd

Buying a business to get a job is a worthwhile strategy – true or false?

Answer: True and false. Buying a business that provides you with a good job is definitely a worthwhile strategy, as long as it doesn’t just provide you with ...

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Does 'future potential' cut it as goodwill?

09 May, 2016 by James Price, BBM

Comments by James Price
JPAbusiness Pty Ltd

Goodwill is a measure of your business’ future potential – true or false?

Answer: False, but that doesn’t mean people won’t pay for goodwill.

What is goodwill?

Goodwill is an intangible value associated with a business.

As we have explained in earlier ...

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What makes a good business leader?

25 April, 2016 by James Price, BBM

Comments by Kevin Catlin
Insight Strategies, Inc.

Q. What makes a good business leader?

The great leaders truly care about their people as much as they care about the output their people produce.

The most astute leaders, in my opinion, understand something that seems a little counterintuitive, and that is ...

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The best sales advice I ever got was from a surfer dude

18 April, 2016 by James Price, BBM

By Kevin Catlin
Insight Strategies, Inc.

I have always loved the outdoors. Hiking, camping, rafting, the ocean sports, all of it, I’m in. I see a Bass Pro Shop or REI and can’t help stopping to check things out.

One day I did just that and ended up relearning a ...

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A surgeon and janitor teach us leadership and team building

11 April, 2016 by James Price, BBM

By Kevin Catlin
Insight Strategies, Inc.

A top surgeon was being interviewed by the local news. He was famous for his surgical skills, and becoming even more so as the go-to guy for turning around struggling hospitals. His success rate was at 100% for taking non-performing hospital properties and getting ...

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You can do better - the power of feedback

04 April, 2016 by James Price, BBM

By Kevin Catlin
Insight Strategies, Inc.

I joined the army in July of 1976 but had to wait four months to turn 18 before I could be shipped off to basic. I was not a great soldier...

Sure I could manage my job as a Crew Chief for a UH-1H, ...

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6 strategies for making succession part of your business model

21 March, 2016 by James Price, BBM

Comments by James Price
JPAbusiness Pty Ltd

If you are just starting out in business or your business is relatively young, you are perfectly positioned to make succession just another part of your regular operations.

Here are 6 succession strategies you can employ:

  1. Develop a learning culture...
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Succession war stories – the good, the bad and the average

14 March, 2016 by James Price, BBM
Comments by James Price
JPAbusiness Pty Ltd

Succession stories from the corporate world

The following business succession examples come from the international corporate world and have been well reported in business advice and human resources articles and blogs.

They provide some valuable lessons in how to – and how not ...

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How to future proof your business

07 March, 2016 by James Price, BBM

Comments by James Price
JPAbusiness Pty Ltd

What is succession planning?

Many people think of succession planning as an old person’s problem – something you do once you decide to exit your business. This is far from the truth.

Succession planning is actually a young person’s pathway to building ...

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Meet our new team members

29 February, 2016 by James Price, BBM

Comments by James Price
JPAbusiness Pty Ltd

JPAbusiness is delighted to introduce our new team members: Scott Bell and Louise Carroll.

To help you get to know them better we’ve asked them a few questions and, much to their delight, taken some photos for you, too.

These new team members ...

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Our blog posts have moved

In May 2016 we moved our blog to an exciting new platform with HubSpot. You may have already read about this in our June 2016 blog post Our Digital Journey.

We weren't able to migrate our old blog posts to the new platform, but we wanted to make sure you could still find them.

All historical blog posts published between 2013 and May 2016 are located in the "Archives" pages. You can browse these posts by month on the right hand side of this page.

You can access blog posts published from June 2016 onwards here.